PRIVACY POLICY

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Your name

• Email address

• Phone number

• Mailing or billing address

• Information you provide when requesting or scheduling services

• Information you provide when communicating with us

• Information you provide when you opt in to receive SMS communications

We may also automatically collect certain information when you visit our website, including:

• IP address

• Browser and device information

• Website usage information

• Cookies and similar technologies

• Pages visited and interactions with our website

2. How We Use Your Information

We may use the information we collect to:

• Provide, maintain, and improve our services

• Schedule and manage appointments

• Communicate with you regarding appointments, services, or inquiries

• Send SMS communications when you have provided the appropriate consent

• Process payments and transactions

• Respond to questions and customer service inquiries

• Improve our website and customer experience

• Comply with applicable legal and regulatory requirements

• Protect the security and integrity of our business, website, and services

3. SMS Communications and Consent

If you choose to receive SMS communications from LomiOLA Hawaiʻi, your phone number may be used to send text messages related to our services, appointments, communications, or other purposes described at the time you provide your consent.

SMS Opt-In

You must actively opt in to receive SMS communications from LomiOLA Hawaiʻi.

By entering your phone number and checking the designated SMS consent checkbox, you acknowledge that you are providing consent to receive text messages from LomiOLA Hawaiʻi at the phone number provided.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier and plan.

No Sale or Sharing of SMS Opt-In Information

LomiOLA Hawaiʻi does not sell, rent, or share SMS opt-in information, including phone numbers, with third parties or affiliates for their own marketing purposes.

Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any message received from us.

After you send STOP, you will no longer receive SMS messages from us unless you choose to opt back in.

You may re-enroll in SMS communications by following the applicable opt-in instructions or replying START, where supported.

For assistance, you may reply HELP or contact LomiOLA Hawaiʻi directly.

4. Message Frequency and Fees

Message frequency may vary, but you can expect to receive up to approximately 10 messages per month depending on your appointments, communications, and interactions with LomiOLA Hawaiʻi.

Message and data rates may apply according to the terms of your mobile service provider.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to help operate the website, understand how visitors use our website, improve website functionality, and provide a better user experience.

You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect how some portions of the website function.

6. How We Share Information

We may disclose personal information when reasonably necessary to:

• Provide services you have requested

• Process payments or transactions

• Schedule or manage appointments

• Operate and maintain our website and business

• Work with service providers who assist us in operating our business

• Comply with applicable laws, regulations, legal processes, or governmental requests

• Protect the rights, safety, and property of LomiOLA Hawaiʻi, our clients, or others

We do not sell personal information for monetary consideration.

We do not share SMS opt-in information or phone numbers with third parties or affiliates for their own marketing purposes.

7. Protection of Your Information

We take reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, use, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

8. Retention of Information

We retain personal information for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, maintain appropriate business and financial records, resolve disputes, comply with legal obligations, and enforce our agreements.

9. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain information.

You may also choose not to receive certain communications from us.

To make a privacy-related request, please contact us using the information provided below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or legal requirements.

When we make changes, we will update the Effective Date at the top of this Privacy Policy.

We encourage you to review this page periodically for the most current information about our privacy practices.

11. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us.

LomiOLA Hawaiʻi LLC

Phone: 808-751-2239

Email: admin@lomiolahawaii.com